Gervest AI
At 7:17 pm your phone rings.
And somebody picks up.
We put a digital employee at your side, for reception, sales and service. Multilingual, on duty around the clock, cleanly integrated into the systems you already run. No answering machine, no hold queue, no lost enquiry.
Call and hear the voice for yourself Ready to go in 24 hours Personally supported from Germany
The difference
Far more than a digital answering machine.
An answering machine records. Your agent works. It takes the call, greets callers with your company name, answers the question, checks availability, books the appointment and writes the result straight into your CRM.
When it gets complex, it hands the conversation to a human, along with the full history. Your team does not start from zero, it steps in exactly where it counts.
Connected to calendar, phone system, CRM and mail. Compliant with European data protection rules, every conversation logged and traceable.
Every missed call is a customer who is dialling your competitor right now.
Six areas of work
What it takes over while you work
All of it runs in parallel. Ten calls at once are the same to it as one.
01
Reception and availability
- Answers every call immediately
- On duty around the clock, weekends included
- Greets callers with your company name
- Transfers to the right person
02
Customer service
- Answers recurring questions reliably
- Gives opening hours and directions
- Explains services and products
- Checks availability in real time
03
Sales and leads
- Qualifies prospects instead of merely noting them
- Works out the need and the buying intent
- Organises and prioritises callbacks
- Captures contact details in full
04
Appointment management
- Books, moves and cancels appointments
- Finds open slots in the calendar
- Updates the calendar immediately
- Sends reminders automatically
05
Customer care
- Takes complaints calmly and completely
- Opens service cases in a structured way
- Qualifies warranty requests in advance
- Asks for feedback once the job is done
06
Documentation
- Records every conversation automatically
- Updates the CRM with no rework
- Seamless handover to your staff
- Provides reports and transcripts
In action
A colleague who never clocks off
It does not sit in the meeting room, but it works like someone who belongs there. It knows your processes, speaks your language and hands the call over the moment a human is needed.
The difference to a recorded message: it decides what needs doing, and then does it.
Handover
And when a human is needed
The agent recognises when a case is no longer its own. Then it passes the conversation on, either straight away or as a callback task with a complete note.
Your staff step in informed, not from zero. That is exactly where customers notice that somebody at the other end is thinking along with them.
One night in the business
Your team goes home.
The business keeps running.
A sequence the way it actually plays out in a company with four employees. Scroll through the night.
Time
6:04 pm
End of the day. The lights go out.
The last employee locks up
From now on the number runs to the digital reception. No switching over, no recorded message, and the caller never notices a thing.
Handover activeA new customer asks for an appointment
She calls after work because she has no time during the day. The agent checks the calendar and offers three open slots.
Booked, Thursday 10 amA question about prices and process
The agent knows your offering, your opening hours and your terms. It answers in your wording, not in empty phrases.
Answered, prospect notedComplaint from an existing customer
Taken down, classified, service case opened. The customer feels heard instead of talking to a tape.
Service case opened, callback 8:15 amAn enquiry from another time zone
The agent switches language on its own, clarifies the need and creates a callback task for your sales team.
Lead qualified, callback notedAn early bird wants to reschedule
Appointment found, moved, calendar updated, confirmation sent. Nobody had to get up for it.
Rescheduled, calendar in syncYour team arrives for work
Six cases are handled, documented and in the system. No sticky notes, no backlog, no tape to listen through.
Night shift completeOutbound calls
0 to 0
First conversations per day.
Friendly, consistent in quality, without the afternoon slump. In the end your sales team only gets the conversations that are genuinely worth having.
Two routes, one result
Choose your digital employee
Both go live within 24 hours, speak your language and know your offering from day one.
For your website
AI Chatbot
The written reception. It greets every visitor, answers questions on the spot and turns silent clicks into real enquiries.
Includes €10 starting credit
- Answers on your website around the clock
- Knows your offering, your prices, your processes
- Captures contact details and qualifies enquiries
- Hands the conversation to your team once it gets personal
- Every chat logged and ready to analyse
For website and phone
AI Chat and Voicebot
The full reception. In writing and on the phone, inbound and outbound. The one that books the appointment at ten in the evening.
Includes €10 starting credit
- Everything from the chatbot, plus the phone
- Takes calls and speaks several languages
- Books appointments straight into your calendar
- Runs outbound calls and qualifies leads
- Hands live conversations over to your staff
All prices net per month, minute packages can be added at any time. From six employees upwards we put together an individual quote for you. Request a free consultationPrice list as PDF
Industries
Where it already answers the phone today
The agent is trained on your business, not on an industry in general.
Feedback
What businesses report
This changed our daily business.
We used to have somebody listen through the tape every morning and hand out callbacks. Today the appointments are simply in the calendar. The colleagues on reception are noticeably relieved.
A partner we can count on.
Setup was finished within a few days. What convinced us was the handover to our people. The agent knows when to stop and pass on. That was exactly our worry.
Nobody calls into the void in the evening any more.
At eight in the evening we have a full house and not one hand free for the phone. The reservations all come through anyway now. We see it in the revenue.
Frequently asked
What businesses want to know beforehand
Your question is not among them? We go through it in a conversation, with no obligation and no sales pressure.
The voice sounds natural and the answer arrives without a noticeable delay. Many callers do not notice. We still recommend being open about it. In practice, transparency lands better than trying to hide it.
Then the agent hands the conversation to a human, either live during the call or as a callback task with a complete note. Your employee sees straight away what it is about and does not have to start over.
Yes. Calendar, CRM, phone system and mail are all connected, so the agent really books appointments and the data lands where you work anyway. You do not need a new system.
Going live is possible within 24 hours. For fine tuning to your processes, your wording and your special cases we usually allow a few days.
Yes, and it switches by itself as soon as the caller answers in another language. For businesses with international customers this is often the fastest visible gain.
Processing follows the European requirements. You receive a data processing agreement, every conversation is logged and traceable for you. You set the deletion periods yourself.
As a rule after two to three months. A handful of extra calls answered per month is usually enough to cover the cost. Everything above that is profit.
The next step
Hear it before you decide.
We call you, and you speak to your future agent. Ten minutes later you know whether it fits your business. No contract, no obligation.
Direct contact
- Phone+49 421 17888681
- Mailinfo@gervestki.com
- ConsultationRequest an appointment
- Gervest LLC.30 N Gould St Ste N, Sheridan, Wyoming 82801